How to Place an Order with Plosia
Purchasing your ideal office furniture from Plosia is simple and convenient. We’ve designed a smooth ordering process that allows you to easily select the furniture pieces that suit your workspace. Follow these steps to place your order:
Step 1: Explore Our Selection
Visit our website, https://plosia.com/, to browse our wide range of premium office furniture. From modern designs to functional classics, there’s something for every office environment.
Step 2: Select Your Items
Click on the product you are interested in to view details, including images, specifications, and pricing. Choose your preferred color, size, and quantity. For custom requirements beyond standard options, please contact our customer service team. Additional costs may apply depending on customization.
Step 3: Add to Cart
After selecting your items, click the "Add to Cart" button to place them in your virtual shopping cart.
Step 4: Additional Services
If you need white-glove services such as delivery and assembly, please contact our customer service team for a quote. Our team will be happy to assist you with your specific requirements.
Step 5: Check Your Cart
Review your cart to ensure items, quantities, and options are correct. Make any necessary adjustments before proceeding.
Step 6: Proceed to Checkout
Click "Checkout" to enter your shipping and billing information and complete your order.
Step 7: Shipping Details
Enter the delivery address for your furniture. Accurate details ensure a smooth delivery experience.
Step 8: Choose Payment Method
Select from available payment options, including credit cards (Visa, MasterCard, American Express, Google Pay, Shop Pay, UnionPay, PayPal) or electronic funds transfer.
Step 9: Review and Confirm
Before finalising your order, check all details including items, quantities, pricing, and shipping information. Confirm once everything is correct.
Step 10: Receive Confirmation
You will receive an on-screen confirmation after placing your order, along with a confirmation email sent to your provided address.
Step 11: Stay Updated
Track your order’s progress via your account on our website or contact our customer service team for updates.
Pre-Sales and After-Sales Support
Use the online chat on our website for real-time assistance or email support@plosia.com. Our team is dedicated to providing a smooth shopping experience for you.
90-Day Return and Exchange Policy
Your satisfaction is our priority. We offer a 90-day window for returns and exchanges. Contact our customer service team if you encounter any issues with your purchased items. For more details, visit our Return and Refund Policy page.
Contact Information
Business Hours (AEST): 9:00 AM to 8:00 PM, Monday – Friday
Email: support@plosia.com